(Version 6.2 . Build 2023036)
Apple TV (4th Gen) Remote Not Responding
If the Apple TV doesn't respond to remote commands, it may be due to a low battery, the remote may be un-paired, or it may be due to a software glitch. **Low Battery** Your remote's battery may be out of power. Plug a lightning cable into the port at the front narrow end of the remote to charge it with an AC adapter…
The Apple TV (4th Gen) cannot find WiFi network
If the Apple TV cannot find a WiFi network when there should be one in range, this may be due to an automatic connection failure or network information mismatch. _**Automatic Connection Failure**_ If the network you are trying to use isn't listed, you can scroll to the bottom of the list and select the 'Other...' op…
Problem Connecting to the iTunes Store (Apple TV 4th Gen)
If the following error message appears when trying to view content, you may not be connected to the network. _"There was a problem connecting to the iTunes Store to restore the purchase. Please try again later." _ * First, press the 'menu' button until all of the apps are displayed. * Next, navigate to Settings …
Apple TV (4th Gen) Remote App Issues
If the Apple TV doesn't respond to commands from a device with the remote app installed, the device may be unpaired or it may need to be re-paired. **Device Is Unpaired** You can check to see if your phone or tablet is listed under 'Remote App and Devices' by going to Settings > Remotes and Devices > Remote App and …
How long will the movies be available in the FYC app?
Films available in the FYC app will be available for viewing January 21st, 2021 thru April 30th, 2021 (_pending on guild voting periods)._
What titles are available on the FYC App?
Members will only be able to view titles up for nomination based on their respective guild(s). * Note: If you appear to be missing titles and you are a member of multiple guild(s) or Critic's groups, you may have received multiple codes. Please ensure you are using the code which corresponds with your group or guild'…
Is my Apple TV compatible for the FYC app?
The FYC app is currently compatible with 4th Generation Apple TV's and newer (4k) _**Need help confirming what version Apple TV you own?**_ Visit the Apple Support page: [Identify your Apple TV Model][1] A quick way to determine if your device is compatible is to confirm the color of your Apple TV remote. If your A…
Apple TV (4th Gen) No Sound
If sound is not being projected on your Apple TV, it may be due to an auxiliary equipment malfunction, a settings discrepancy, using the wrong audio mode, or using the wrong surround sound setting. **Auxiliary Equipment Malfunction** Ensure that volume is not muted and that the levels are properly configured by chec…
How to download WBFYC Screeners on Apple TV
Please follow these steps to download the **FYC Screeners** app on your Apple TV: **_**Please note, the FYC app is only available for Apple TV Gen 4+_** **Here is a great link from Apple on how to determine which Apple TV you have:** [https://support.apple.com/en-us/HT200008][1] *********************************…
How do I watch movies on my TV with the FYC App?
This is the number one request we get here at the FYC Support Center. Due to content protection: - We currently don't allow AirPlay on **certain titles** from an iOS (iPhone/iPad) device to an Apple TV. - We also don't allow titles to be AirPlayed by mirroring a MacOS (laptop/desktop) device to an Apple TV, please…
