Why is there a watermark on the film?
Each of the films available on the FYC app is digitally watermarked and traceable back to you, the member. This is to prevent any unwanted duplication or dissemination of the digital content to any third parties. All content included in the FYC App is visibly and invisibly watermarked with your unique Login Code, …
Is the FYC app available internationally?
The FYC app is available internationally. If you are experiencing access issues, please reach out to support for assistance.
How long will the movies be available in the FYC app?
Films available in the FYC app will be available for viewing November 2025 thru March 2026 ( or as noted per guild voting).
What are the hours for FYC Support?
During the theatrical award season, our support agents are online 9am-6pm Pacific, Monday through Friday. Our WBFYC Support agents are eager to ensure you receive a response in a timely manner. If you should need assistance from our support team after hours, please submit a support request through the WBFYC app a…
Does the FYC app have Closed Captioning? How do I enable them?
Closed Captioning is available for each of the films offered in the FYC app. Once you begin playing one of the films, the closed captioning feature will be available in the playback settings, located at the bottom of the screen. From this menu you will have the option of toggling captions on or off. On the Desktop, …
How do I get support for the FYC App if I’m locked out?
If you have been locked out of the FYC app, you can access support from the login page by clicking the 'Help' button at the bottom of the screen. You will be redirected to the FYC Knowledge base page. In the upper right hand corner, select ' submit ticket ', and select the FYC category via the ticketing page. …
What platforms is the FYC App available on?
The WBFYC Screeners app is available for download on the platforms below: * iOS (iPhone & iPad): iOS 15+ * Android (Mobile and TV): Android 6+, Android TV * Desktop: macOS 12+ or Windows 10+ * tvOS: Apple TV HD or 4K with tvOS 15+ * ROKU: Roku Ultra LT (Model #4662RW) or newer * Google Chromecast: built…
How do I get support for the FYC App?
If you’re having trouble with the WBFYC Screeners App, there are several ways to access support. * FAQ - Need a quick answer? Please visit our FAQ section as many answers to commonly asked questions can be quickly located here. * EMAIL SUPPORT - As all user identities are hidden from us by each Guild, we do …
