(Version 6.2 . Build 2023036)
Why is there a watermark on the film?
Each of the films available on the FYC app is digitally watermarked and traceable back to you, the member. This is to prevent any unwanted duplication or dissemination of the digital content to any third parties. All content included in the FYC App is visibly and invisibly watermarked with your unique Login Code, IP …
How long will the movies be available in the FYC app?
Films available in the FYC app will be available for viewing January 21st, 2021 thru April 30th, 2021 (_pending on guild voting periods)._
How do I remove my downloads?
There are two ways to remove downloads in the FYC app: **_To remove an individual download (single title):_** * If you have downloaded the desired film and are ready to remove, simply go to the film's page and in the lower corner of the screener, click the checkmark. This will reveal the option to delete your offl…
Can I enable surround sound?
For the FYC App all movies are in Stereo Sound.
What are the hours for FYC Support?
During the theatrical award season from January 21st 2021 though April 30th, 2021 we operate our support center 24 hours a day seven days a week. Our FYC Support Team is always monitoring inquiries to ensure you receive a response in a timely manner. If you should reach our support team after hours (availability vari…
Can I use my login code on multiple devices at once?
You may only be logged into one device, per session. If you are logged in on another device, the app will prompt you to end any previous session before allowing you to continue logging in on the device of your choice.
Does the FYC app have Closed Captioning? How do I enable them?
Closed Captioning is available for each of the films offered in the FYC app. Once you begin playing one of the films, the closed captioning feature will be available in the playback settings, located at the bottom of the screen. From this menu you will have the option of toggling captions on or off. On the Desktop, i…
How do I get support for the FYC App if I’m locked out?
If you have been locked out of the FYC app, you can access support from the login page by clicking the ['Help'][1] button at the bottom of the screen. You will be redirected to the FYC FAQ page. ![][2] [1]: https://support.wbfyc.com/home/ [2]: https://hf-files-oregon.s3.amazonaws.com/hdpwbtv_kb_attachments/202…
What platforms is the FYC App available on?
_**Supported Operating Systems and Platforms **_ Our FYC app uses new technology for DRM (Digital Rights Management) and as such we only support some of the most recent Operating Systems including: * **iOS (iPhone & iPad):** iOS 13 or newer. * **Android (Phone & Tablet): **Android 6 (Marshmallow) or newer. * *…
