What are the hours for FYC Support?

NOTE: WE ARE NOW IN THE TV AWARD SEASON AND SUPPORT HOURS ARE WITH CHAT AND EMAIL ONLY.  

During the theatrical award season from October 21 though we operate our support center 24 hours a day seven days a week. 

Our FYC Support Team is constantly monitoring inquiries so you should receive a response in a timely manner. If you should reach our support team after hours (availability varies based on season), you are welcome to leave a voicemail using our phone support numbers below and one of our agents will follow up as soon as possible. 

FYC Phone Support (NOT CURRENTLY ACTIVE): 

Los Angeles: +1 (818) 334-2033 

New York: +1 (347) 332-8000 

London: +44 (20) 8037-6700 

Toronto: +1 (647) 797-0084 

Vancouver: +1 (778) 800-4049 

Mexico City: +52 (55) 6599-0052

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