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Why does FYC.COM take me to a different website?
Warner Bros. operates two FYC Awards portals: one for Theatrical and one for Television. The FYC App bridges both Theatrical and Television so we have links to it on both portals. We may eventually have only one awards portal but for now there are two! You will notice that there is a section to take you to our FYC Ap…
What is the download button for?
The FYC App features "Offline Mode" which allows you to download content in advance so you can watch it when you are in a location that might not have an internet connection (like on a plane). This feature is also useful if only a cellular connection is available and you don't want to use your data plan. In these case…
Which Guilds are participating in the FYC launch?
The following Guilds are participating in the launch of the FYC app and will have access to the titles that are under consideration this year: **ACE** – American Cinema Editors **ADG** – Art Directors Guild **AMPAS** – Academy of Motion Picture Arts and Sciences **ASC** – American Society of Cinematographers …
How long will my downloads be available? Do my downloads expire?
The default license for downloaded content is two weeks and is not limited to a specific number of views. That means you can watch the content as many times as you like. If you are offline for longer than two weeks you will receive a notification letting you know the content is no longer available for viewing until y…
Can you change the Offline Download Mode Download Quality?
Yes! _To change download quality (for those with slow loading connections):_ * Click Gear icon ![][1] in the upper right corner of your screen (desktop and mobile). * Click on 'App Settings' to access your download settings. _To delete offline downloads:_ * Click Gear icon ![][1] in the upper right corner of…
Is the Amazon Fire Tablet supported on FYC?
The Amazon Fire Tablet uses the Amazon App Store and NOT the Google Play Store. To use the FYC app on these devices you will need to install the Google Play Store so you can download our app. Once Google Play is installed please click **[here][1]** for instructions on downloading the FYC app. [1]: http://support.…
Can I share my login code?
**No.** **This is strictly forbidden.** Due to anti-piracy restrictions, all titles that you are licensed to watch are watermarked both visibly and invisibly (forensically) with your Login Code, IP Address, and a unique identifier for tracking. If titles with your Login ID are used or accessed for unapproved purpos…
Why should I use the FYC app?
The [FYC App ][1]was created to facilitate the viewing of Film & TV content by guild members for industry award consideration. No need to wait for DVD delivery -- available FYC titles are only a tap away on your mobile device or desktop, accessible wherever you are! [1]: https://wbfyc.com/app/
Video content won't play!
If you have successfully installed the app and you are not able to see any content when you click the "Play" button there are three things to verify first: **_Are you using one of the supported devices below?_** * **iOS (iPhone & iPad):** iOS 13 or newer * **Android (Phone & Tablet): **Android 4.4 (KitKat) or ne…
How do I get support for the FYC App if I’m locked out?
If you have been locked out of the FYC app, you can access support from the login page by clicking the ['Help'][1] button at the bottom of the screen. You will be redirected to the FYC FAQ page. ![][2] [1]: https://support.wbfyc.com/home/ [2]: https://hf-files-oregon.s3.amazonaws.com/hdpwbtv_kb_attachments/202…
