(Version 6.2 . Build 2023036)
Windows won't let me install the Desktop App
_**Issue: **_** **When attempting to run a new version of the Windows Desktop app, a blue warning popup may appear with the following message: _"__Windows protected your PC: __Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk"_ This can occur immed…
Where can I access App Settings?
Once you have logged into the FYC app and selected the appropriate Home Screen, you will see a "Gear" icon in the upper right hand corner of the screen. When you click on the "Gear" icon, you will be taken to the settings menu that includes "SUPPORT," "APP SETTINGS," "TERMS OF USE," and "PRIVACY POLICY." Click on "AP…
Why do I have to download each film on multiple devices?
Each time you download a film, that download will only be available on the specific device you are using. Films that are not downloaded onto your account, which means they are not available across multiple devices.
Why is there a watermark on the film?
Each of the films available on the FYC app is digitally watermarked and traceable back to you, the member. This is to prevent any unwanted duplication or dissemination of the digital content to any third parties. All content included in the FYC App is visibly and invisibly watermarked with your unique Login Code, IP …
Is the FYC app available internationally?
The FYC app is available internationally. However, please note we only offer live support in specific regions at this time. We encourage international users to contact us via chat through our desktop or mobile app or email us at [[email protected]][1] for additional support or if you have any questions. [1]: mailto…
How long will the movies be available in the FYC app?
Films available in the FYC app will be available for viewing January 21st, 2021 thru April 30th, 2021 (_pending on guild voting periods)._
Where are film downloads saved?
When you download a film for offline viewing via the FYC App, downloads are saved within the app and they are intentionally hidden and encrypted. If you go offline (limited to no internet connections, i.e: on an airplane) the movie will still be available for play. To delete a downloaded film, click the 'delete' tras…
How do I remove my downloads?
There are two ways to remove downloads in the FYC app: **_To remove an individual download (single title):_** * If you have downloaded the desired film and are ready to remove, simply go to the film's page and in the lower corner of the screener, click the checkmark. This will reveal the option to delete your offl…
What titles are available on the FYC App?
Members will only be able to view titles up for nomination based on their respective guild(s). * Note: If you appear to be missing titles and you are a member of multiple guild(s) or Critic's groups, you may have received multiple codes. Please ensure you are using the code which corresponds with your group or guild'…
Can I enable surround sound?
For the FYC App all movies are in Stereo Sound.
