_**Issue: **_** **When attempting to play content, a black screen appears with the following error message: _"HDCP isn't supported by your HDMI connection. This content requires HDCP for playback." _ **Troubleshooting steps:** _**Check HDMI Cable/Turn Off/On Apple TV and Receiver**_ * Unplug the HDMI cab...
This is the number one request we get here at the FYC Support Center. Due to content protection: - We currently don't allow AirPlay on **certain titles** from an iOS (iPhone/iPad) device to an Apple TV. - We also don't allow titles to be AirPlayed by mirroring a MacOS (laptop/desktop) device to an Apple TV, ple...
Please follow these steps to download the **FYC** app on your Apple TV: **_**Please note, the FYC app is only available for Apple TV HD (model A1625) and Apple TV 4K (model A1842)**_** **Here is a great link from Apple on how to determine which Apple TV you have:** [https://support.apple.com/en-us/HT200008][1] ****...
![][1] **To download the FYC app, select your device below:** **[iOS (iPhone/iPad)- App Store][2]** **[Android (Phone/Tablet)- Google Play store][3] ** **[Roku - Roku Channel Store][4]** **[Desktop/PC/Laptop- Select the corresponding download for your OS: Windows or Mac][5]** **_tvOS (Apple TV HD #A1625 - Apple T...
Go to [https://wbfyc.com/app/][1] and download the FYC app. Once the Desktop, iOS, Android or Apple TV **FYC **app is downloaded you will see the following page: ![][2] Insert your login code provided by your guild and click **"LOG IN"** [1]: https://wbfyc.com/app/ [2]: https://hf-files-oregon.s3.amazonaws.com...
If sound is not being projected on your Apple TV, it may be due to an auxiliary equipment malfunction, a settings discrepancy, using the wrong audio mode, or using the wrong surround sound setting. **Auxiliary Equipment Malfunction** Ensure that volume is not muted and that the levels are properly configured by check...
_**Supported Operating Systems and Platforms **_ Our FYC app uses new technology for DRM (Digital Rights Management) and as such we only support some of the most recent Operating Systems including: * **iOS (iPhone & iPad):** iOS 11.2 or newer. * **Android (Phone & Tablet): **Android 4.4 (KitKat) or newer. * ...
If you're having trouble with the FYC App, there are several ways to access support: **SUPPORT OPTIONS** * **FAQ** - Need a quick answer? Please visit our [FAQ ][1]section as many answers to commonly asked questions can be quickly located here. * **LIVE CHAT SUPPORT** - Can't find the answer in our [FAQ's][1]? ...
If your download is no longer available, it may have expired after 2 weeks or you may have logged out of the application. The download expires after 2 weeks or when you log out of the FYC app. Please keep in mind that downloads will be deleted from your app if you log out of the app. But don't worry, the app will rem...
The [FYC App ][1]was created to facilitate the viewing of Film & TV content by guild members for industry award consideration. No need to wait for DVD delivery -- available FYC titles are only a tap away on your mobile device or desktop, accessible wherever you are! [1]: https://wbfyc.com/app/ ...