Articles containing tag "FYC"
Apple TV (4th Gen) HDCP Error
When attempting to play content, a black screen appears with the following error message: _"HDCP isn't supported by your HDMI connection. This content requires HDCP for playback." _ _**Check HDMI Cable/Turn Off/On Apple TV and Receiver**_ Unplug the HDMI cable then plug it back in firmly. Turn off the receiver and Ap...
Can I use Chromecast or Amazon Fire Stick to stream content to my TV?
We currently do not support streaming players (i.e. Roku, Amazon Fire Stick or Chromecast,Smart TV, or iPad lighting connection). However, we have other options available: **HDMI: **If you have a TV/laptop/desktop that supports HDMI, you are able to connect the cable from your laptop or desktop to your television for...
Why should I use the WBFYC app?
The [WBFYC App ][1]was created to facilitate the viewing of Film & TV content by guild members for industry award consideration. No need to wait for DVD delivery -- available WBFYC titles are only a tap away on your mobile device or desktop, accessible wherever you are! Please note: Guild members will still receive th...
Can I use my login code on multiple devices at once?
You may only be logged into one device, per session. If you are logged in on another device, the app will prompt you to end any previous session before allowing you to continue logging in on the device of your choice. ...
How long will my downloads be available? Do my downloads expire?
The default license for downloaded content is two weeks and is not limited to a specific number of views. That means you can watch the content as many times as you like. If you are offline for longer than two weeks you will receive a notification letting you know the content is no longer available for viewing until yo...
Apple TV (4th Gen) No Sound
If sound is not being projected on your Apple TV, it may be due to an auxiliary equipment malfunction, a settings discrepancy, using the wrong audio mode, or using the wrong surround sound setting. **Auxiliary Equipment Malfunction** Ensure that volume is not muted and that the levels are properly configured by check...
Why did my download disappear?
If your download is no longer available, it may have expired after 2 weeks or you may have logged out of the application. The download expires after 2 weeks or when you log out of the FYC app. Please keep in mind that downloads will be deleted from your app if you log out of the app. But don't worry, the app will rem...
Where can I access App Settings?
Once you have logged into the FYC app and selected the appropriate Home Screen, you will see a "Gear" icon in the upper right hand corner of the screen. When you click on the "Gear" icon, you will be taken to the settings menu that includes "SUPPORT," "APP SETTINGS," "TERMS OF USE," and "PRIVACY POLICY." Click on "APP...
What titles are available on the WBFYC App?
Once you login and go to the "2018 WBFYC Theatrical Awards" Home Screen, the following titles will be available for immediate viewing: _**A Star Is Born **_ _**Crazy Rich Asians **_ _**Ready Player One **_ _**Head Full Of Honey **_ _**The Crimes Of Grindelwald** _ _**The Mule**_ _**Aquaman** _ **Members will on...
Apple TV (4th Gen) Remote App Issues
If the Apple TV doesn't respond to commands from a device with the remote app installed, the device may be unpaired or it may need to be re-paired. **Device Is Unpaired** You can check to see if your phone or tablet is listed under 'Remote App and Devices' by going to Settings > Remotes and Devices > Remote App and D...